Case Study: Femilet reduces labour costs with SameSystem

Femilet reduces labour costs by 20% with SameSystem

The customer, Femilet, faced the challenge of optimizing staff scheduling across its stores to match customer flow. This recurring task was a source of excessive costs, as too many employees increased expenses while too few risked lost sales and poor customer experiences. To address this, Femilet chose the vendor SameSystem and its retail-specific workforce management solution.

SameSystem implemented its Flow Planning solution, which uses advanced artificial intelligence to determine optimal staffing for each store. This allowed Femilet to plan shifts based on actual customer flow. The results were a 20% decrease in labor costs and increased sales. The solution also reduced administrative time for store managers and provided employees with an app for easier shift management.

Femilet