Case Study: Borough Kitchen streamlines workforce management with SameSystem

Borough Kitchen streamlines workforce management across 4 shops with SameSystem

Borough Kitchen, a London-based retailer with four kitchen shops and a cookery school, was using a workforce management solution that was not specialized for retail and food service. This generic system was unable to optimize the specific business parameters crucial to their industry, creating a need for a more tailored approach.

SameSystem implemented its specialized Workforce Management solution, which included support from industry experts and a dedicated Customer Success Manager. This tailored approach ensured a successful setup that was perfectly suited to Borough Kitchen's retail operations. The HR manager highlighted the system's user-friendliness and the outstanding balance it provides between employee administration and reporting, noting the excellent support received. Borough Kitchen now looks forward to a continued partnership with SameSystem.

Borough Kitchen