Case Study: Tennessee Cancer Specialists reduces prior authorization turnaround time by 60% with SamaCare

Tennessee Cancer Specialists Reduces Prior Authorization Turnaround Time by 60% with SamaCare

Tennessee Cancer Specialists, one of the largest oncology and hematology practice groups in Tennessee, struggled with a chaotic prior authorization process that relied on phone calls and disparate payer portals. The pre-certification team had no effective tools to manage, oversee, or audit prior authorizations, leading to delays, denials, rescheduled appointments, and frustration between clinical and business staff. SamaCare’s prior authorization platform was used to help streamline this process.

Tennessee Cancer Specialists moved all prior authorization activity to SamaCare’s centralized platform for submitting, tracking, and managing requests across payers. Within three months, SamaCare helped the practice reduce prior authorization resolution time by 60%, improve approval timeliness, reduce missed appointments and treatment delays, and ease administrative burden for both pre-certification and clinical teams.

Tennesee Cancer Specialists

Stacy Annear

Revenue Cycle Manager