Case Study: Savannah Neurology Specialists reduces prior authorization delays with SamaCare

Savannah Neurology Specialists - Customer Case Study

Savannah Neurology Specialists, a five-doctor neurology practice in Savannah, Georgia, was struggling with an extremely manual and time-consuming prior authorization process. The team spent hours transcribing and faxing forms, chasing payer updates, and troubleshooting denials, which often forced them to reschedule patients and delay care. SamaCare helped address this bottleneck with its prior authorization management platform.

Using SamaCare’s unified platform for submitting, tracking, and managing prior authorizations, Savannah Neurology Specialists streamlined workflows with autofill forms, one-click renewals, status notifications, and reporting tools. The practice said it has not rescheduled a patient due to prior authorization delays since implementing SamaCare, denials dropped by more than 18 percentage points in the first month, and most payers now resolve prior authorizations in under 7 days. In 2023, they also submitted 900 medical benefit PAs across 21 HCPCs and 32 insurance companies using SamaCare.

Savannah Neurology Specialists

Amy Knighton

Chief Executive Officer