Case Study: Northwest Neurology reduces prior authorization turnaround time with SamaCare

Northwest Neurology Reduces Payer Turnaround Time by 56% within 4 Weeks

Northwest Neurology, the largest private practice group in Illinois, needed a better way to manage prior authorizations across its 8 locations, multiple users, and a mix of payers for buy-and-bill, specialty pharmacy, and imaging services. Manual follow-up with payers was slowing the team down, and the practice lacked unified visibility into where prior authorizations were getting stuck.

To address this, Northwest Neurology partnered with SamaCare and used its prior authorization platform to submit, track, and renew authorizations through one unified portal. With SamaCare, the practice reduced prior authorization resolution time by 56% within 4 weeks, cut denial rates by 35%, and resolved 85% of prior authorizations within 3 days.

Northwest Neurology