Case Study: Infusion for Health reduces prior authorization turnaround time with SamaCare

Infusion for Health Reduces Time to Prior Authorization Resolution from over a Week to Under 2 Days

Infusion for Health, a national provider of adult and pediatric infusion therapy services with 39 locations across 6 states, needed a better way to manage prior authorizations across its high-volume, complex treatment mix. The team was struggling with manual submissions, difficulty finding the right forms, no central tracking system, and limited follow-up visibility, which delayed patient access to critical therapies. They partnered with SamaCare and used its NextGen EMR integration to help streamline the process.

With SamaCare’s centralized portal for submitting, tracking, and managing prior authorizations, Infusion for Health reduced payer turnaround time by 79.5%, from 7.59 days to 1.55 days. The practice also submitted 2,100 prior authorizations across 70 payers and 69 drugs in the past 12 months, while reducing administrative burden and enabling staff to collaborate more efficiently. SamaCare’s platform and EMR integration helped the team resolve prior authorizations faster without increasing staff resources.

Infusion for Health

Afton Burton

Revenue Cycle Manager