Case Study: DENT Neurologic Institute reduces prior authorization delays and denials with SamaCare

DENT Decreases Time to Resolution for Both In-State and Out-of-State Payers

DENT Neurologic Institute, one of the largest outpatient neurology practices in the U.S., faced a growing prior authorization burden as it scaled across 16 subspecialty clinics and 70+ providers. With highly manual, segmented workflows and a complex mix of payers—especially out-of-state plans—the team struggled with slow turnaround times, denials, and administrative inefficiency. SamaCare’s prior authorization management software was brought in to help centralize and streamline this process.

SamaCare implemented a unified, web-based platform to automate prior authorization workflows, manage referrals, and provide real-time analytics across clinics and users. Within the first three months, DENT expanded SamaCare to multiple clinic teams, driving a 70% increase in drug authorization volume, a 10% increase in approval rate, a 22% decrease in denial rate, and a 42% decrease in payer resolution time for both in-state and out-of-state payers.

DENT Neurologic Institute

Joseph Fritz

Chief Executive Officer