SAM
3 Case Studies
A SAM Case Study
Peter Keown Automotives Ltd, based in Oamaru and North Otago’s Mitsubishi service agent, needed the right business systems to match their high-quality equipment and skilled staff. After researching the market for an automotive service IT solution, they chose SAM to help modernize and improve their workshop operations.
SAM implemented an intuitive system that was easy to learn and provided accurate customer information, service history, reminders, labour and parts analysis, and job profitability insights. With integrated email, SMS, and time clocking, Peter Keown Automotives Ltd made day-to-day operations more efficient, and the team also praised SAM’s fantastic help desk support.
Susan Keown
Peter Keown Automotives Ltd