Case Study: Kirkland’s improves loss prevention and bandwidth efficiency with Salient Systems and Hanwha

Kirkland’s upgrades 1,800 cameras with Salient to improve store investigations

Kirkland's, a nationwide home décor retailer, faced challenges with its outdated analog video surveillance systems. The systems provided insufficient camera coverage and resolution, and the process for investigating incidents was inefficient. To improve operations and loss prevention, Kirkland's sought an IP-based solution and partnered with vendor Salient Systems to implement their Video Management Software (VMS) alongside Hanwha Wisenet cameras.

The solution from Salient Systems involved deploying an IP video surveillance system managed by their VMS and utilizing Hanwha cameras. This allowed the loss prevention team to remotely pull recorded video from any location, drastically improving investigation efficiency. The new cameras provided a wider field of view and superior image quality, even in challenging lighting. Furthermore, the solution's compression technology helped Kirkland's conserve valuable bandwidth, ensuring no impact on point-of-sale operations.

Kirkland’s