Case Study: Fortune 100 Warehouse Retailer achieves global procurement automation and $54M savings with Salient Process

Salient Process Leverages Business Process Management to Help a Fortune 100 Warehouse Retailer Digitally Transform and Automate Its Global Procurement Process

Fortune 100 Warehouse Retailer worked with Salient Process to overhaul a procurement process that was bogged down by spreadsheets, phone calls, email, and a legacy mainframe system. The manual workflow created re-work, limited visibility, made training difficult, and led to missed compliance steps and even internal competition between global buying teams.

Salient Process implemented a global procurement solution using IBM Business Process Manager to standardize and automate the workflow. The result was a 2000% increase in globally purchased items, a reduction from more than 200 buying processes to just 1, 92% fewer supplier contacts, and an estimated $54M in annual savings, while also giving the retailer a Center of Excellence to sustain the new process.