Case Study: Large Publicly Traded Software Company achieves process excellence and $10M+ in business benefits with Salient Process and IBM Blueworks Live

Large Publicly Traded Software Company - Customer Case Study

Large Publicly Traded Software Company needed a better way to document and catalog its core business processes so it could create a centralized repository, align teams, and support process improvement and automation. Vendor Salient Process supported the effort with IBM Blueworks Live, helping the newly formed Process Stewardship team move beyond spreadsheets and Visio-style documentation into a purpose-built process management platform.

Salient Process delivered best practices, training, workshops, and its Blueworks Insights accelerator to extend Blueworks Live with reporting, dashboards, and management capabilities. The results were significant: the company grew from 15 to over 1,200 Blueworks Live users in under two years, modeled more than 500 critical business processes, and estimated over $10M in business benefits.