Case Study: Bankadati cuts process development time by 99% with IBM Business Process Manager and IBM Operational Decision Manager

Bankadati - Customer Case Study

Bankadati, the technology services company for a banking group in Italy, was shifting from a product-centric model to a customer-centric one and needed a more flexible way to develop and manage more than 2,000 business processes. To support faster digital transformation and better customer experience, Bankadati turned to Salient Process for help with process management and business rules capabilities.

Salient Process implemented IBM Business Process Manager and IBM Operational Decision Manager, enabling Bankadati to streamline both complex and low-complexity processes. The results were dramatic: business users can now deploy some solutions independently, formal authorization requirements were reduced by 60 percent, and low-complexity process development and deployment time dropped by 99 percent—from 50 days or more to about four hours.

Bankadati

Matteo Pizzicoli

Head of Business Optimization