Case Study: The Screen Lady achieves seamless on‑the‑spot payments and lower fees with SalesVu

The Screen Lady - Customer Case Study

The Screen Lady (TSL) is a mobile on-site screen service that fabricates, replaces and repairs custom window and door screens from a fully equipped trailer. After 12 years with Retriever Payment Systems — enduring high fees and poor support — owner Norma Eischen briefly tried Square but disliked the lack of phone support and higher non‑swiped card fees; she sought an easy, supported mPOS and found SalesVu via a Manta recommendation.

SalesVu delivered a mobile POS solution (processing through Mercury) that let The Screen Lady accept secure, on‑site payments, eliminate manual transaction entry on the second trailer and avoid buying a second terminal. TSL reports simpler, low‑tech friendly operation, excellent customer service, a better fee structure (no increase for non‑swiped cards) and faster first‑visit job completion — tangible improvements attributed to SalesVu.

The Screen Lady

Nhorma Eischen

Owner