Case Study: Dolce Bakery achieves improved customer service and streamlined gift card & POS operations with SalesVu iPad POS and Gift Card Management

Salesvu Ipad Pos System and Gift Cards Management Provide The Best Customer Service Experience

Dolce Bakery, a Kansas City bakery founded by Erin Brown, needed a more affordable, feature-rich point-of-sale and gift card solution to streamline payments and reduce errors during busy service. After comparing options, Dolce Bakery switched from Restaurant Pro Express and a separate Mercury Payment gift-card workflow to the SalesVu iPad POS System and Gift Card Management module to get better pricing, more relevant features, and improved customer service.

SalesVu implemented its cloud-based iPad POS and integrated gift card management, giving Dolce Bakery cross-device synchronization, real-time reporting, easy product updates, and centralized gift-card sales and tracking. As a result, Dolce Bakery now uses SalesVu’s Reports daily to maintain accurate drawer counts and monitor sales trends, eliminated the errors and extra work caused by a separate card system, and streamlined transactions and employee workflows while preserving gift-card sales volumes.

Dolce Bakery

Erin Brown

Owner