Case Study: Old Firehouse Brewery achieves streamlined taproom service and stronger customer insights with SalesVu

Old Firehouse Brewery - Customer Case Study

Old Firehouse Brewery, a family‑owned microbrewery with a tap room selling beer by the glass and to‑go growlers, needed a top‑of‑the‑line POS that could handle open tabs without holding customers’ cards and provide customer relationship management and table/reservation tools. After evaluating competitors, they chose the SalesVu iPad POS System and SalesVu restaurant and bar POS for its table and reservation management, Open Tab capability, and customer management features.

SalesVu implemented its restaurant and bar POS with Open Tab and CRM features, plus detailed reporting, enabling the brewery to swipe cards to open tabs, build a customer database, and analyze sales and purchase volumes. The owner reports smoother tap room operations, stronger transaction quality, positive patron feedback for not holding cards, and improved sales analysis through SalesVu’s reports, even though upfront dollar savings weren’t quantified.

Old Firehouse Brewery

Lori

Old Firehouse Brewery