Case Study: Airblack achieves 10x revenue growth with Salestrail

How India's largest beauty learning platform 10x their revenue

Airblack, India's largest beauty learning platform, faced a challenge in scaling its remote telesales team. As their customer base grew 10x, manually logging and reporting on sales calls became an impossible bottleneck. They needed to track critical call performance metrics to help their team grow, as accurate input tracking was identified as being critical for their expansion.

Salestrail provided an automatic call capture solution to replace the manual process. This allowed Airblack to easily monitor their most important sales metric, talk time, and set automatic warning triggers for key performance indicators. Using Salestrail, the company successfully logged up to 6,000 calls per user and saw a measurable impact, having acquired over 10,000 paid students with an 80% course completion rate.

Airblack

Kaur

Business Development Manager