Salestrail
8 Case Studies
A Salestrail Case Study
WhiteHat Jr, a fast-growing EdTech company, faced the challenge of managing its rapidly scaling sales force of over 1,500 managers. Manually logging and analyzing the 75,000 daily calls was time-consuming and overwhelming, preventing leaders from gaining a clear, unbiased view of team performance to drive results. They turned to the vendor Salestrail for an automated call tracking solution.
By implementing Salestrail, WhiteHat Jr automatically captured call data, eliminating manual logging. This provided leadership with real-time analytics on 20+ key metrics like connection rates and talk time. Salestrail's data empowered managers to self-correct their behaviors and allowed directors to identify and replicate the patterns of top performers, leading to a measured 1% increase in conversion rates and consistent monthly quota achievement.
Arshdeep Sharma
Director of Sales