Case Study: Riko Ekos achieves faster quote processing with SaleSqueze

Industrial machinery manufacturer automated quote processing

Riko Ekos, an industrial machinery manufacturer, faced significant challenges in its sales process due to the high level of customization its products required. Their B2B buyers often submitted inquiries without the necessary details, leading to prolonged back-and-forth communication, errors, and lost deals. This was compounded by a shared inbox system that caused quote duplication and order confusion, pushing the company to seek a better solution from the vendor SaleSqueze.

SaleSqueze implemented its all-in-one configuration platform to create a unified system for managing sales quotes. The solution automated quote generation, guided users through a seven-step process, and empowered both sales reps and B2B partners to create accurate quotes independently. This streamlined approach, implemented by SaleSqueze, reduced quote preparation time by 70%, eliminated duplicated work, and significantly improved the customer experience.

Riko Ekos

Marko Marjanovic

Executive Assistant