Case Study: Impol Servis processes 14x more inquiries with SaleSqueze

14-times more inquiries processed in a single click with the configurator

Impol Servis, a manufacturer of custom aluminum fences and a member of the Impol Group, faced significant challenges in its sales process. Their complex, made-to-order products required extensive back-and-forth communication to gather customer specifications, and manually preparing a single quote took a sales representative an average of 40 minutes. This created a bottleneck, especially since only one person handled all fence orders. They turned to vendor SaleSqueze for a digital solution to streamline inquiries and improve the customer experience.

SaleSqueze implemented a configurator that automatically guides customers through product selection and generates accurate quotes. This solution automated the entire process from sales to production, eliminating manual errors and freeing up the sales team to focus on customer relationships. The measurable impact was substantial: Impol Servis now processes inquiries 8 times faster, saving 35 minutes per quote, and has seen a 14-fold increase in inquiries compared to the previous period.

Impol Servis

Marko Zunec

Director