Case Study: 2E Knowledge Ventures streamlines training communication with Salesquared

2E Knowledge Ventures reduces trainee no-shows by 50% with Salesquared

2E Knowledge Ventures, an organization in the education industry providing mechanical and solar training, faced a challenge in efficiently managing communication for its large, geographically dispersed workforce and trainees across India. Their operations manager needed a cloud-based solution to handle the high volume of inquiries, schedule training sessions, and reduce trainee no-shows. They turned to the vendor Salesquared for a solution involving automated SMS and voice calls.

Salesquared implemented a cloud telephony platform for 2E Knowledge Ventures, which included automated call routing, an IVR service, and a mobile app for staff to manage communications. The solution allowed the organization to send information, confirm sessions, and follow up with reminders. As a result, 2E Knowledge Ventures was able to streamline its business processes and achieved a 50% reduction in trainee no-shows. The Salesquared team managed the communication platform, enabling more efficient operations.

2E Knowledge Ventures