Case Study: Picnic Time Family of Brands streamlines order processing and boosts visibility with SalesPad

Picnic Time Family of Brands - Customer Case Study

Picnic Time Family of Brands, a Moorpark, California-based distributor of outdoor entertaining products, needed a flexible, scalable system that could adapt to their evolving processes while helping them maintain fast, accurate order fulfillment and excellent customer service. Before switching, the company was frustrated by software that couldn’t keep up with its growth and operational needs. SalesPad Desktop, along with SalesPad EDI, DataCollection, ShipTo, and SalesPad Mobile, was chosen to support their order processing and customer service goals.

SalesPad streamlined Picnic Time Family of Brands’ operations by automating EDI workflows, improving visibility into customer and company data, and enabling customizable processes and quicker reporting. With SalesPad EDI, order processing clicks dropped from 10 to just 1, and the team could process orders more efficiently with fewer errors, including automated ship-to validation that kept incorrect orders from reaching shipping. SalesPad also helped Picnic Time expand online sales with major retailers and gave management instant access to reporting and dashboards, saving time across both leadership and customer service teams.

Picnic Time Family of Brands

Paul Cosaro

Managing Partner