Case Study: Ohio Power Tool achieves streamlined operations with SalesPad

Ohio Power Tool - Customer Case Study

Ohio Power Tool, a family-owned business in Columbus, Ohio, has been selling, renting, and servicing pneumatic, electric, and hydraulic tools since 1983. As the company grew, its Microsoft Dynamics GP system became cumbersome and slowed employees down, creating a need for a more efficient way to process orders and support customers. SalesPad helped address that challenge with SalesPad Desktop and DataCollection.

SalesPad implemented a solution that improved Dynamics GP usability, streamlined workflows, and gave staff faster access to customer and order data. With SalesPad Desktop and DataCollection, Ohio Power Tool improved inventory management, simplified warehouse picking and shipping with barcoding and multi-bin locations, and handled rentals, warranty work, online orders, phone orders, and payment processing more efficiently. The company also grew from around 10 employees to 29 over eight years, while benefiting from faster order processing and better day-to-day productivity.

Ohio Power Tool

Suzanne Amstutz

Head of HR, Vice President and Treasurer