Case Study: Hoy Shoe Co boosts efficiency and accuracy with SalesPad Desktop

Hoy Shoe Co - Customer Case Study

Hoy Shoe Co, a longstanding B2B manufacturer and distributor of women’s and children’s sandals, needed a modern operational ERP solution to replace its outdated 1990s “green-bar paper” system and support rapid growth. As the company expanded to serving large retailers like Nordstrom, Zappos, Dillard’s, and Bloomingdale’s, it wanted to improve customer service, streamline order entry, and increase warehouse picking accuracy. SalesPad provided the products used, including SalesPad Desktop and DataCollection.

Hoy Shoe Co implemented SalesPad Desktop when it migrated to Microsoft Dynamics GP, using its intuitive interface, CRM features, item matrix, and integrated workflows to speed up order entry and customer service. With SalesPad DataCollection, warehouse staff switched to barcode-based picking, dramatically improving speed and accuracy; the company reported a full year without a single mispick. SalesPad also helped Hoy Shoe Co scale without adding employees, increasing daily customers served from 75–100 to 400 and reducing charge-back risk from EDI-driven big-box orders.

Hoy Shoe Co

Jeff Downs

Chief Information and Financial Officer, and Global Sales Director