Case Study: Chadwell Supply improves workflow and order management with SalesPad Desktop

Chadwell Supply - Customer Case Study

Chadwell Supply, a Tampa-based supplier of maintenance and flooring products serving multi-family residential properties across 17 states, needed a sales management and ERP solution that could handle nearly 1,000 orders per day. The company also wanted customizable order workflow, better access to customer and AR information, and a way to plan inventory more effectively as order sizes grew from routine purchases to large renovation projects. SalesPad Desktop was identified as the right fit alongside Microsoft Dynamics GP.

SalesPad implemented SalesPad Desktop to streamline order entry, automate workflow rules, centralize tracking, and support pricing and customer discount programs. With SalesPad, Chadwell Supply improved efficiency, accuracy, visibility, and control, while also using workflow in creative ways for inventory forecasting and purchase planning. The company says SalesPad’s support and product knowledge have been especially valuable, helping the team adapt the software to its business rules and processes.

Chadwell Supply

Robert Chadwell

Owner & Director of Operations