Case Study: Design Roof Services boosts roofing appointments with Salesmate

52% more qualified roofing appointments by engaging leads instantly

Design Roof Services LLC, a residential roofing company in Texas, was struggling with speed rather than lead volume. Homeowners often contacted multiple contractors during storms or after leaks, and slow replies, missed calls, inconsistent follow-up, and fragmented conversations across channels were causing valuable inspection opportunities to slip away.

Salesmate helped Design Roof Services LLC deploy Skara AI Roofing Agents across website chat, SMS, and AI voice to respond instantly, qualify leads, automate nurture, and book inspections 24/7. The result was 52% more qualified appointments, a 2.3X increase in inbound-to-inspection conversion, about 75% of repetitive questions handled automatically, 60% fewer manual follow-ups, and an average first response time of about 5 seconds, even after hours.

Design Roof Services LLC

Kelly Hopkin

Design Roof Services LLC