Case Study: RingCentral achieves data-driven manager coaching with SalesHood

RingCentral - Customer Case Study

RingCentral wanted to improve sales manager coaching, but found that conversations were often missing the data needed to guide them. Working with SalesHood, the company focused on building a more structured, data-driven coaching program for front-line managers, especially as remote work made consistent coaching harder.

SalesHood helped RingCentral implement coaching huddles, one-on-one prep sheets, dashboards, and shared coaching resources that combined data from SalesHood, Salesforce, and Xactly. The result was more effective manager coaching, happier and better-supported account executives, and a program aimed at reducing attrition, improving engagement, and helping teams hit quota, with RingCentral citing an estimated $2M savings for each enterprise rep retained.

RingCentral