Case Study: Wake Technical Community College achieves triple Corporate Solutions revenue in two years with Salesforce for Nonprofits

Wake Tech Community College Triples Corporate Solutions Revenue in Two Years Using Salesforce

Wake Technical Community College’s Corporate Solutions — a department that provides professional and technical training to corporations — needed a modern, electronic way to run remote operations and break free from data locked in paper files and spreadsheets. Facing limited visibility across campus and strict state audit requirements, the team prioritized a single data repository to manage clients, courses, instructors, and projects.

Using Salesforce Sales Cloud through the Power of Us program, Corporate Solutions consolidated client, course, and financial data and deployed automated workflows and AppExchange integrations to generate electronic contracts and completion certificates, trigger notifications, and track purchase orders and invoices with real-time dashboards. The changes cut contract turnaround from days or weeks to hours, improved forecasting and reporting, and helped drive a more than 200% increase in net revenue within the first year while expanding to over 580 training sections.

Wake Technical Community College

Jamie Glass

Associate Vice President for Corporate Solutions