Salesforce for Nonprofits
330 Case Studies
A Salesforce for Nonprofits Case Study
VolunteerMatch, a nonprofit that helps people connect with causes online, faced a fragmented data environment of spreadsheets and standalone databases. The organization needed a single, accessible source of truth that staff could use from any location and a CRM to strengthen relationships with existing constituents.
VolunteerMatch implemented Salesforce CRM (Sales Cloud/Enterprise Edition) for its accessibility, flexibility, and ease of use. The solution centralized program, campaign, and donor management, increasing visibility into constituents and enabling stronger, more efficient relationships across the organization.