Case Study: The Firecracker Foundation achieves 360° constituent care and streamlined program management with Salesforce for Nonprofits

The Firecracker Foundation Puts the Spark into its Programs with Salesforce

The Firecracker Foundation is a small nonprofit that provides healing programs for children and families who have survived sexual trauma. Launched in 2013, the organization needed a HIPAA‑compliant technology solution to manage client referrals, volunteers, donors, and the complex relationships between them, but lacked in‑house IT capacity and the budget for expensive medical software.

Using Salesforce’s Nonprofit Starter Pack with Premier Success+, the Foundation implemented a customized referral tab, volunteer management tools, and a connected constituent record that links clients, family members, donors, and volunteers. With 24/7 support, training, and configuration help, staff regained time to focus on programming while gaining a 360‑degree view of constituents, improved productivity, and the ability to track program impact and scale services as the organization grows.

The Firecracker Foundation

Tashmica Torok

Executive Director