Salesforce for Nonprofits
330 Case Studies
A Salesforce for Nonprofits Case Study
Bronx Lab School, a Bill & Melinda Gates Foundation public school in New York serving low‑income families, needed a reliable way to measure and track student performance and attendance to meet a 90% attendance threshold that preserved its operational autonomy. An outdated legacy system produced inaccurate numbers, leaving teachers and administrators without timely or actionable data.
Using Salesforce (Sales Cloud on the Force.com platform), the school built a customized student‑tracking app with no IT staff and deployed it to 12 users in one month. The solution delivers real‑time data and daily updates to advisors, parents, and teachers, includes counseling, grades/transcripts, and homework views, and has improved attendance monitoring, behavior tracking, trend analysis, and reporting—leading to adoption at 30 similar schools and development of an ongoing digital student portfolio for funding and performance management.