Case Study: Educational Volunteers Foundation of Turkey (TEGV) centralises processes and boosts volunteer collaboration with Salesforce for Nonprofits

TEGV centralises processes and boosts volunteer collaboration using Salesforce

Educational Volunteers Foundation of Turkey (TEGV) is a nationwide NGO providing educational programs for 7–16 year-olds, serving 150,000 children annually with some 10,000 volunteers across dozens of learning units. Facing a fragmented IT landscape of more than ten separate applications, TEGV needed a scalable, mobile, cloud-based solution that would reduce maintenance overhead, streamline processes and ensure business continuity.

TEGV implemented Salesforce (Sales Cloud, Chatter, Force.com/Platform, Data.com and an AppExchange integration) to centralize processes, integrate systems and enable real-time collaboration. The platform gave staff and volunteers instant access to up-to-date information, simplified administration and reduced manual work, while Chatter boosted volunteer communication, resource sharing and engagement—improving operational efficiency and volunteer loyalty.

TEGV

Yeşim Demirek

IT IM and Projects Coordinator