Case Study: tatkräftig e.V. scales volunteer placements and streamlines volunteer management with Salesforce for Nonprofits

Tatkräftig e.V. - Re-energising the German Volunteer Market with Salesforce

tatkräftig e.V. connects groups of short‑term volunteers (ages 18–45) with one‑day placements at nonprofits across Germany and last year managed over 1,000 volunteers across 100 organisations in Hamburg. Rapid growth and an ambition to scale to 20 centres created a clear need for a scalable, integrated CRM rather than ad‑hoc tools like Excel.

They implemented Salesforce’s Nonprofit Success Pack to automate webform submissions into project records, centralize contacts and newsletter lists, and give the team real‑time visibility and remote access. The change saved time, allowed them to take on more projects, improved reporting on volunteer trends to guide strategy, and set the stage to add fundraising data so Salesforce can become their main tool.

Tatkräftig e.V.

Miriam Schwartz

Founder