Case Study: St. Anthony Foundation achieves automated, centralized volunteer management and doubled first-time volunteers with Salesforce for Nonprofits

St. Anthony Foundation Serves Those in Need with Nonprofit Success Pack

St. Anthony Foundation is a San Francisco nonprofit that has supported people experiencing homelessness and low income for over six decades with meals, clothing, medical care and social services. The organization depends heavily on volunteers but struggled with decentralized, paper- and email-based coordination across programs, making it hard for staff to schedule groups and track volunteer activity in one place.

St. Anthony implemented the Salesforce.org Nonprofit Success Pack and integrated volunteer sign-ups into its website, creating a single system to manage individuals and large corporate teams, track hours and customize program metrics. Within a year first-time volunteers doubled, the foundation automated its volunteer program (supporting a 40% dining room expansion), improved real-time staffing and reporting, and freed staff to focus on volunteer relationships and service delivery.

St. Anthony Foundation

Angelina Cahalan

Manager, Social ACTion Program