Case Study: Enterprise Community Partners achieves centralized data and increased impact with Salesforce for Nonprofits

Enterprise Community Partners Fights the Housing Crisis with Salesforce

Enterprise Community Partners is a national nonprofit that creates affordable housing and connects low‑ and moderate‑income families to schools, jobs, transit and health care. Facing the U.S. housing crisis, the organization struggled with fragmented data across more than 80 separate databases and custom apps, which hindered workflow, communication and the ability to measure impact.

By adopting Salesforce Sales Cloud and App Cloud, Enterprise unified data, streamlined business processes and made information immediately accessible organization‑wide. The change enabled one team to automate 90% of the 25,000 quarterly inquiries it receives, supported rapid coordination of a Hurricane Sandy Helpdesk for recovery efforts, and improved Enterprise’s ability to measure impact and increase productivity.

Enterprise Community Partners

Craig Mellendick

Senior Vice President and CFO