Case Study: Concordia Theological Seminary achieves streamlined payments and simplified online giving with Salesforce for Nonprofits (Elevate)

Concordia Streamlines Payments with Salesforce.org Elevate

Concordia Theological Seminary, a Lutheran institution of higher education, was struggling with donor engagement and advancement work because two separate fundraising programs didn’t integrate with its other systems. That siloed data led to manual, time‑consuming tasks and workflows that were inefficient or impossible to complete.

By adopting Salesforce.org Elevate’s Giving Pages, Concordia centralized gift processing and donor data with pages that are quick to configure, customizable by campaign, and directly integrated with their donor management system. The change cut a process that once took two days down to about 30 minutes, automated recurring gift processing and notifications, and simplified cross‑department communications—delivering clear productivity gains and a much easier, more reliable giving experience.

Concordia Theological Seminary

Bill Johnson

Chief Information Officer