Salesforce for Nonprofits
330 Case Studies
A Salesforce for Nonprofits Case Study
Care Harbor transforms large venues into free, short-term mega-clinics that serve uninsured, underinsured, and unemployed people, delivering dental, medical, vision and preventive care at scale. Running each event requires registering about 3,000 volunteers, processing 1,000 patient intakes and discharges per day, and tracking over 20,000 services—operations that demand flawless, secure IT and real-time visibility.
Using Salesforce App Cloud and a mobile app built with partner zPaper, Care Harbor issues scannable wristbands and captures electronic medical records and volunteer check‑ins on phones and tablets, enabling minute‑by‑minute monitoring and secure data storage. The solution streamlined volunteer management, improved onsite patient workflows, provided post‑event analytics to boost efficiency and outreach, and helped the organization deliver more reliable, lasting care to vulnerable communities.
Donald Manelli
Founder