Case Study: Baltimore Corps achieves scalable impact without scaling staff with Salesforce for Nonprofits

A Small but Mighty Staff Makes a Big Impact with Salesforce

Baltimore Corps is a nonprofit that builds leadership and places talent into Baltimore’s social sector through a competitive Fellowship program. With a staff of five, they struggled to manage 560 applications and 174 employer requests using scattered Google Forms, Excel, and email, resulting in slow response times, poor tracking, and an unscalable process.

They implemented Salesforce Nonprofit Success Pack and Community Cloud with FormAssembly and TaskRay to centralize applications, automate review tasks, and give employers direct access to curated candidate pools. The new system saved one to two hours per application review, made selection fairer and more data‑driven, enabled employers to manage interviews and communications, and let Baltimore Corps substantially scale its impact—tripling reach in two years—without adding staff.

Baltimore Corps

Billy Dally

Director of Data, Technology, and Evaluation