Case Study: Peruvian Connection achieves 32% higher AOV and 4x conversion in 30 days with Salesfloor

Peruvian Connection - Customer Case Study

Peruvian Connection, founded in 1976, blends traditional Peruvian and global-inspired styles. While store associates were skilled at serving in-person shoppers, the company had no way to extend those relationships online and reach digital customers.

In March 2018 Peruvian Connection launched Salesfloor, giving associates Live Chat, text, email, social and personal storefront tools to deliver a personalized omnichannel experience. Adoption was rapid and within 30 days the program drove a 32% increase in average order value, a 4× uplift in conversion rate, 25% higher in‑store sales and a 20% increase in new customer acquisitions.

Peruvian Connection

Kay Moini

Vice-President of Retail