Case Study: BarthHaas digitizes purchasing, sales, and service with Salesfive and Salesforce

BarthHaas streamlines customer communication with Salesfive and launches its first partner portal

BarthHaas, the world's leading supplier of hop products, sought a flexible CRM system and an experienced partner to digitalize its creative work processes. The company chose Salesfive and the Salesforce platform to implement a holistic digitization strategy and synchronize its customer data with its ERP system.

Salesfive implemented a comprehensive Salesforce solution including Sales Cloud, Service Cloud, Experience Cloud, and Marketing Cloud Account Engagement. This created BarthHaas's first partner portal, the Pflanzerportal, and automated contract and quotation preparation. The solution provided significant time savings, increased transparency, and traceability across all customer communications, from email to digital document signing. Salesfive's implementation also integrated DocuSign and PDF Butler, allowing the company to process inquiries anytime and anywhere via a new mobile app.

BarthHaas