Case Study: LD Mountain Centre boosts conversion and revenue with Salesfire

Enhancing user engagement, retargeting lost revenue and growing conversion rate

LD Mountain Centre, a leading independent outdoor retailer, sought to revolutionize its online conversion strategy, enhance user engagement, and recover lost revenue. To meet this challenge, they partnered with the vendor Salesfire and its comprehensive suite of eCommerce solutions.

Salesfire implemented a multi-faceted solution including AI-powered search, product recommendations, targeted email retargeting sequences, and strategic overlays for promotions. This strategy resulted in a significant positive impact, including a 6% increase in conversion rate and Salesfire’s solutions contributing to a 37% total impact on revenue. The partnership also drove a 13% increase in average order value from search and grew the company's subscriber list by 5.6 times.

LD Mountain Centre

Rich Duffy

eCommerce & Data Analysis Manager