Case Study: Mondo improves sales engagement and reduces churn risk with SalesChoice

Mondo - Customer Case Study

Mondo, one of North America’s largest staffing agencies for high-end IT, Tech, and Digital Marketing talent, needed a better way to track client engagement across a large sales organization. The company wanted clearer visibility into activity frequency, interaction channels, and the business impact of those touchpoints to help strengthen client relationships, reduce churn risk, and improve sales team focus.

SalesChoice implemented its Account Scoring & Activity Insights solution, powered by the SalesChoice Insight Engine™, to deliver real-time dashboards and multi-tiered analysis by office, account executive, and account. The platform surfaced activity volumes, contact and opportunity velocity, and churn-risk accounts, helping Mondo identify best and worst performers and compare historic versus ongoing account value. According to Mondo, the solution improved sales performance insights, increased win rates by 10%, and made coaching and Salesforce CRM adoption easier.

Mondo

Meagan Humphrey

Vice President, Sales & Recruiting Enablement