Case Study: Coakley & Williams achieves streamlined group sales and revenue optimization with SalesAndCatering.com

Coakley & Williams converts 7 hotels to SalesAndCatering.com Cloud

Coakley & Williams, a leading hotel management company, faced challenges in optimizing its group and events business due to reliance on costly, outdated legacy systems. These systems hindered efficient lead management, internal collaboration, and performance tracking. To meet its revenue goals and improve client relationships, the company needed a modern, centralized platform and partnered with SalesAndCatering.com to implement its STS Cloud hotel sales and catering system.

SalesAndCatering.com provided the STS Cloud solution, a user-friendly, cloud-based platform that streamlined workflows and offered full-featured CRM capabilities. The results for Coakley & Williams included increased automation, improved client personalization, revenue optimization, and reduced costs. The company reported improved lead management, increased repeat bookings, and access to detailed reporting, leading them to convert multiple properties to the system and plan a wider rollout due to its affordability and superior support.

Coakley & Williams