Case Study: Commio achieves 46% higher response rates with SalesAi

How Commio Increased Response Rates by 46% Without Adding Headcount

Commio, a telecommunications company providing API-driven voice and messaging solutions, faced the challenge of manually following up with inbound leads to complete a mandatory KYC survey. This process was inconsistent, slow, and would have required hiring another rep to scale. Their goal was to improve qualification consistency and increase response rates without expanding headcount, which led them to partner with vendor SalesAi.

SalesAi implemented an AI voice agent named "Derek" to automate the inbound follow-up process. The solution involved a multi-call sequence that reached out to leads within minutes, drastically improving response rates. As a result, Commio increased its lead response rate by 46% (from 28% to 45%), saved a full headcount by reallocating an SDR, and achieved perfect consistency in its qualification process.

Commio

Michael Richardson

Sales Operations Manager