Case Study: Australian Institute of Family Studies improves search relevance and analytics with Sajari

Australian Institute of Family Studies - Customer Case Study

The Australian Institute of Family Studies (AIFS) needed a better site search experience for its large library of publications and content. Its existing Solr-based search was delivering poor, shallow results that weren’t relevant, making it hard for users to find the right research by topic, medium, or freshness. AIFS worked with Sajari, recommended by local web agency Sitback, to explore a more flexible search solution.

Sajari implemented a customizable search experience with real-time filtering, boosted results for more timely content, and analytics to help AIFS optimize metadata and descriptions. The new setup improved relevance and usability, and AIFS reported an average click-through-rate improvement of 50%, with search now “exceeding expectations” and helping users find relevant content faster.

Australian Institute of Family Studies

Michael Day

Publishing Manager