Case Study: Toyota Motor Europe achieves automated identity lifecycle and stronger security and compliance with SailPoint Technologies

Toyota Motor Europe - Customer Case Study

Toyota Motor Europe, which manages wholesale, sales, marketing and manufacturing for Toyota and Lexus across Europe, began pivoting from a car manufacturer to a broader mobility company and needed identity capabilities to match. Their legacy, account‑centric approach relied on manual joiner/mover/leaver processes, created data inconsistencies, slowed access provisioning and made compliance difficult across multiple markets.

Partnering with SailPoint since 2017, Toyota implemented a centralized identity governance program that automated user lifecycle workflows and access requests, standardized rollouts across countries and cleaned up entitlement data. The result: faster, more efficient provisioning, improved data quality, stronger access visibility and governance, and better security and compliance—setting the stage for role management, recertification campaigns and future ML‑driven insights.

Toyota Motor Europe

Tomas Rollo

Owner