Case Study: TMF Group achieves 100% leaver deactivation and centralized identity governance with SailPoint Identity Security Cloud

TMF Group achieves 100% leaver deactivation with SailPoint

TMF Group, a global provider of administrative services with 13,000 employees across 87 jurisdictions, faced significant identity security challenges due to regulatory complexity, rapid growth from acquisitions, and massive scale. Managing over 2,500 monthly access requests across 120+ applications with manual, disparate systems hindered centralized governance and created compliance risks. To address this, they turned to SailPoint and implemented its Identity Security Cloud platform.

SailPoint provided a centralized solution that automated the entire identity lifecycle, integrating with HR systems and applications via APIs. This enabled automated joiner-mover-leaver processes, access requests, and quarterly reviews. The measurable results included a 100% service level agreement for leaver deactivation, eliminating orphan accounts, and provisioning new users in under one hour. SailPoint's platform gave TMF Group centralized visibility across all identities, transforming governance and providing a scalable foundation for future automation.

TMF Group