Case Study: Teachers Health achieves rapid onboarding and automated identity security with SailPoint Technologies

Teachers Health Defense in Depth with Identity Security

Teachers Health is a not-for-profit and Australia’s largest industry-based health fund, providing private health insurance to over 350,000 teachers, education staff and their families. Facing strict regulatory requirements and a lean IT team, the organisation relied on manual processes that left the service desk inundated with tickets and made employee onboarding take 5–7 days, slowing the business and increasing compliance risk.

Teachers Health selected SailPoint (with integration support from HappiestMinds) and deployed a cloud-based Identity Security Platform in 13 weeks. By automating lifecycle management, adding a self-service request center and automated certification campaigns, onboarding now completes in hours instead of days, the IT burden has been reduced, and the organisation has strengthened compliance, auditability and overall operational self-sufficiency.

Teachers Health

Dinesh Babu

Head of information Security and Compliance