Case Study: Large Financial Services Company achieves enterprise-wide access control and automated compliance with SailPoint Technologies

Strengthening Control over User Access

One of the largest commercial banking companies in the United States faced growing complexity from rapid acquisition-driven expansion, making it difficult to track who had access to critical data and applications. The bank’s semi-manual certification process (Excel spreadsheets and email) and an earlier provisioning tool lacked detailed entitlement information and enterprise-wide visibility, putting it at risk of non‑compliance with regulations such as SOX and GLBA.

The bank implemented SailPoint IdentityIQ across business‑critical systems for 30,000 users to centralize identity data, automate access certification workflows, and present low‑level entitlements in a business‑friendly format. The deployment eliminated orphan accounts and manual reporting, gave managers clear oversight of privileges, and reduced insider risk—removing 10% of inappropriate access—while speeding audits and improving compliance posture.