Case Study: Seminole State College of Florida achieves faster provisioning and better visibility with SailPoint Identity Security Cloud

Seminole State College of Florida cuts provisioning errors by 20% with SailPoint Technologies

Seminole State College of Florida, a public college with nearly 34,000 students, faced a fragmented identity and access management system. Their hybrid model, using old identity software, scripts, and manual tracking, created delays, limited visibility, and slow troubleshooting. During peak periods, provisioning new accounts could take up to 48 hours, straining their small IT team.

SailPoint implemented its Identity Security Cloud, chosen for its low-code workflows and out-of-the-box connectors to systems like PeopleSoft. The solution automated joiner, mover, and leaver processes, expanding to applications like Zoom. SailPoint delivered measurable results: a 20% reduction in provisioning errors, a 10% drop in help desk calls, and a drastic cut in provisioning time from up to 24-48 hours down to 12 hours or less.

Seminole State College of Florida