Case Study: San Luis Obispo County achieves faster onboarding and stronger identity governance with SailPoint

San Luis Obispo County cuts onboarding time by 93% with SailPoint

San Luis Obispo County faced challenges with manual, error-prone identity management processes across its 24 departments, leading to security risks, inconsistent data, and inefficiencies in onboarding and offboarding employees. To modernize its approach and prepare for an upcoming ERP migration, the county selected SailPoint's Identity Security Cloud to automate governance and improve data accuracy.

Implementing SailPoint, with assistance from partner ProofID, automated user provisioning and deprovisioning, integrating systems like Active Directory and SAP. This solution drastically reduced new hire onboarding time by 93%, saving an estimated 900 hours annually. It also improved security, ensured clean data for the ERP migration, and allowed new employees access to critical systems like timesheets in minutes instead of weeks.

San Luis Obispo County